Frequently Asked Questions
Please refer to California Department of Forestry and Fire Protection for more information.
Please refer to Incident Reports for the full details on this subject.
Please contact the Fire Department at (916) 933-6623 and someone will be able to assist you with scheduling a time to have your business licensed signed off.
Please refer to the Defensible Space requirements for the full details on this subject.
Please refer to Vacant Lot Program for the full details on this subject.
You should contact a licensed Tree Removal Service to assist with the removal of the tree.
Please refer to the Events Calendar for the Santa Run dates and route information.
Please refer to Community Service for the full details on this subject.
Please refer to Fire Station Locations for the full details on this subject.
Please refer to Blood Pressure Check for the full details on this subject.
Please refer to Becoming a Volunteer for the full details on this subject.
Please refer to Employment Opportunities for the full details on this subject.
Please refer to the Plans Submittal for the full details on this subject.
Contact 9-1-1 and evacuate the building.
Typically, the fire sprinkler system is not monitored by an alarm company. When the alarm goes off, it is simply to notify the owner that a sprinkler has activated or there is a malfunction with the system. In which case, please refer to the FAQ regarding residential fire sprinkler leaks. You can choose to have your residential fire sprinkler system monitored by contacting an approved Central Receiving Station Alarm Company.
If the fire sprinkler has a minor leak, you need to contact your licensed Fire Sprinkler Contractor for repair. If your fire sprinkler has a major leak, like a broken head, you can contact us at (916) 933-6623 for immediate assistance as well as your licensed Fire Sprinkler Contractor.
You should contact Animal Control at (530) 621-5795 for assistance.
If you have a visual location on a rattlesnake on your property, please contact 9-1-1 and they will dispatch out accordingly to take care of the snake.
Please refer to Hazardous Waste for the full details on this subject.
Please refer to CPR Classes for the full details on this subject.
Please refer to Buckle Up Baby for the full details on this subject.
Please refer to Conference Rooms for the full details on this subject.
Please refer to Burn Day Information for the full details on this subject.
If your smoke alarm is making a chirping sound, this most likely means that you need to change your battery or clean the smoke alarm as recommended by the manufacturer. If your smoke alarm is sounding continuously, you should treat it like there is a fire and evacuate the house until it can be confirmed, in a safe manner, that there is no sign of danger. If you are unable to confirm that there is no fire, contact 9-1-1 for assistance.
You can obtain a burn permit from any one of our four Fire Stations. The process is very simple and will only take about 5 minutes. Burn permits are good for three years, however burning is only permissive on designated burn days. Please call the Burn Day Hotline at (866) 621-5897 prior to igniting your burn pile to ensure it is a designated burn day.
9-1-1 should be used for reporting all emergencies. Please note, while in El Dorado County, if you have an emergency and need to dial from a cellular phone, you should dial (530) 626-4911. If you dial 9-1-1 from a cellular phone, you may be re-routed to a different county which may delay a response to the emergency.
Some examples of emergencies include:
- When you see smoke or fire.
- When someone’s life and/or property are in immediate danger.
- When rescue or emergency medical assistance is needed.
- When you have a visual location on a rattlesnake on your property.
- When you are not sure, call & let trained personnel decide.
The El Dorado Hills Firefighters’ Association puts on an annual Wine, Cheese and Brew Festival in September. Community support enables the Association to give back to the community by providing emergency medical equipment, supporting the Volunteer Firefighter Program, the School Prevention Program, high school/college scholarship programs, sponsoring youth activities, the Every 15 Minutes Program, Bike Safety Rodeos, our annual Santa Run and more. The Association is happy to announce that a portion of the 2009 proceeds were donated to the Deputy Jeff Mitchell Field Foundation. Proceeds also made possible the renovation of the Fire Safety House, a mobile classroom that tours our schools teaching children how to react in the event of an emergency. Please contact the Fire Department at (916) 933-6623 for more information regarding this event.