"Our Mission: We, the El Dorado Hills Fire Department, exist to serve and protect the Community through emergency management."

Frequently Asked Questions

Where can I find the Fire Safe Regulations?

Please refer to California Department of Forestry and Fire Protection  for more information.

How do I go about requesting a copy of an Incident Report?

Please refer to Incident Reports for the full details on this subject. 

How do I go about having the Fire Department sign off on a business license?

Please contact the Fire Department at (916) 933-6623 and someone will be able to assist you with scheduling a time to have your business licensed signed off.

What are the defensible space requirements for my property?

Please refer to the Defensible Space requirements for the full details on this subject.

I am a vacant lot owner in El Dorado Hills. What are the stipulations for weed abatement that I need to abide by?

Please refer to Vacant Lot Program for the full details on this subject.

A tree has fallen on my property. Who do I contact?

You should contact a licensed Tree Removal Service to assist with the removal of the tree.

When are the dates of the Santa Run and what are are the routes?

Please refer to the Events Calendar  for the Santa Run dates and route information.

I need/want to do some community service for my community. Can I complete my time at the Fire Department?

Please refer to Community Service for the full details on this subject.

What are the Fire Station Locations in El Dorado Hills?

Please refer to Fire Station Locations for the full details on this subject.

My Doctor told me to have my blood pressure checked every day for a week. Can the Fire Department help me with this?

Please refer to Blood Pressure Check for the full details on this subject.

How do I become a Volunteer Firefighter?

Please refer to Becoming a Volunteer for the full details on this subject.

How do I find out if the Fire Department is hiring?

Please refer to Employment Opportunities for the full details on this subject.

How do I schedule a tour of the Fire Station?

Please contact Stephanie Parrish at (916) 933-6623 or by This email address is being protected from spambots. You need JavaScript enabled to view it. to schedule a tour.

How do I submit plans for review?

Please refer to the Plans Submittal for the full details on this subject.

I smell a gaseous or chemical odor. What should I do?

Contact 9-1-1 and evacuate the building.

I just moved into a new home in El Dorado Hills. Is my fire sprinkler system monitored by an alarm company?

Typically, the fire sprinkler system is not monitored by an alarm company.   When the alarm goes off, it is simply to notify the owner that a sprinkler has activated or there is a malfunction with the system.  In which case, please refer to the FAQ regarding residential fire sprinkler leaks. You can choose to have your residential fire sprinkler system monitored by contacting an approved Central Receiving Station Alarm Company. 

My residential fire sprinkler is leaking? What do I do?

If the fire sprinkler has a minor leak, you need to contact your licensed Fire Sprinkler Contractor for repair.  If your fire sprinkler has a major leak, like a broken head, you can contact us at (916) 933-6623 for immediate assistance as well as your licensed Fire Sprinkler Contractor.

I have a critter or wild animal concern. Who do I call?

You should contact Animal Control at (530) 621-5795 for assistance. 

If you have a visual location on a rattlesnake on your property, please contact 9-1-1 and they will dispatch out accordingly to take care of the snake.

I have batteries, motor oil and other household hazardous wastes to get rid of. Where can I take these items?

Please refer to Hazardous Waste for the full details on this subject.

Does the Fire Station offer CPR classes?

Please refer to CPR Classes for the full details on this subject.

How do I sign up to have my child’s car seat inspected for proper installation?

Please refer to Buckle Up Baby for the full details on this subject.

How do I go about reserving the Station 85 Conference Room?

Please refer to Conference Rooms for the full details on this subject.

When can I burn vegetation on my property?

Please refer to Burn Day Information for the full details on this subject.

My residential smoke alarm is sounding off and there appears to be no sign of a fire. What do I do?

If your smoke alarm is making a chirping sound, this most likely means that you need to change your battery or clean the smoke alarm as recommended by the manufacturer.  If your smoke alarm is sounding continuously, you should treat it like there is a fire and evacuate the house until it can be confirmed, in a safe manner, that there is no sign of danger.  If you are unable to confirm that there is no fire, contact 9-1-1 for assistance.

How do I go about getting a burn permit?

You can obtain a burn permit from any one of our four Fire Stations.  The process is very simple and will only take about 5 minutes.  Burn permits are good for three years, however burning is only permissive on designated burn days.  Please call the Burn Day Hotline at (866) 621-5897 prior to igniting your burn pile to ensure it is a designated burn day.

When should I dial 9-1-1?

9-1-1 should be used for reporting all emergencies.  Please note, while in El Dorado County, if you have an emergency and need to dial from a cellular phone, you should dial (530) 626-4911.  If you dial 9-1-1 from a cellular phone, you may be re-routed to a different county which may delay a response to the emergency. 

 Some examples of emergencies include:

  • When you see smoke or fire.
  • When someone’s life and/or property are in immediate danger.
  • When rescue or emergency medical assistance is needed.
  • When you have a visual location on a rattlesnake on your property.
  • When you are not sure, call & let trained personnel decide.